After-sale policy

In the service commitment under the concept of globalization, has been the pursuit of 100% to provide satisfactory service for the customer, composed of comprehensive professional services team by regular training and assessment, technology, and perfect customer service service system. Maybe you are a professional designer, perhaps you are head of procurement, engineering department or perhaps you just come into contact with our purchasing new, whether or not you have to understand our products, for your question, we list the common problems of service here, look forward to serving you.

• The concept of customer service

  We must take the customer as the center, the urgent customer's urgent, the worry customer's worry, the product, the service integration, sells the product, is sells the service, where the customer is, our service goes where.

• Professional service requirements

  Standard manners: eyes, language, gestures, movements, services, hairstyles, smiles, etc.;
  Good morals: honesty, trustworthiness, devotion, gratitude and dedication;
  Professional technology: professional electrical and electronic technology, product maintenance knowledge, product maintenance knowledge, professional training ability;
  Professional statistics: customer information, product maintenance records, customer consultation records, customer complaints records, major accident records.